Frequently Asked Questions
1 – What vehicle recovery and roadside assistance services does E.V.B.R provide??
E.V.B.R provides a wide range of vehicle recovery and roadside assistance services, including breakdown recovery, fleet vehicle services, keyless and total lift recovery, police and compound collection, vehicle storage, motorcycle towing, mobile HGV mechanics, and 4x4 low-access recovery.
2 – Is E.V.B.R available 24/7 for breakdown recovery?
Yes, E.V.B.R offers 24/7 breakdown recovery and roadside assistance. Whether your vehicle breaks down during the day or night, our team is available to help arrange suitable recovery assistance.
3 – Does E.V.B.R provide towing for cars, motorcycles, and heavy goods vehicles?
Yes, E.V.B.R provides vehicle towing and recovery solutions for cars, motorcycles, and heavy goods vehicles (HGVs). We use appropriate recovery equipment based on the vehicle type and situation.
4 – Can E.V.B.R recover vehicles from underground car parks and areas with restricted access?
Yes, our 4x4 low-access recovery service is designed to assist with vehicles in underground car parks, multi-storey parking facilities, and other locations with limited height or restricted access, subject to vehicle and access conditions.
5 – Does E.V.B.R offer mobile HGV mechanical repairs at the roadside?
Yes, our mobile HGV mechanic service provides on-site diagnostics, fault finding, and mechanical assistance for heavy goods vehicles. Services may include engine faults, electrical issues, brake system problems, DPF concerns, battery assistance, and minor repairs where possible.
6 – Can E.V.B.R collect vehicles from police stations and vehicle compounds?
Yes, E.V.B.R offers police and compound vehicle collection services. We can assist with arranging the collection and transportation of vehicles, subject to the required authorisation, release documentation, and compound procedures.
7 – Does E.V.B.R offer secure vehicle storage?
Yes, E.V.B.R provides vehicle storage facilities for vehicles requiring temporary or longer-term storage. Please contact our team to discuss availability, storage requirements, access arrangements, and pricing.
Can you help with a flat battery?
Contact us to discuss jump start assistance or other suitable options if your vehicle battery has lost its charge.
Can you recover my car if it will not start?
Yes, vehicle recovery may be an option if your car will not start and cannot be repaired at the roadside. Contact EVBR with your location and vehicle details to discuss the available service.
How can I arrange emergency breakdown recovery?
Contact EVBR by phone or use the website's enquiry form. Explain your situation and provide your location so the team can discuss the next steps.