Frequently Asked Questions
How much does emergency breakdown recovery cost?
The price can depend on your location, vehicle type, distance, access conditions and the assistance required. Contact EVBR for a quote before confirming your booking.
How quickly can roadside assistance arrive?
Arrival times depend on your location, traffic, vehicle availability and the type of assistance required. Contact EVBR for an estimated arrival time before confirming your arrangements.
What happens if my vehicle cannot be repaired at the roadside?
If the vehicle cannot be made safe to drive, recovery to an agreed destination may be required. The appropriate option will depend on your vehicle and the circumstances.
What information should I provide when requesting assistance?
Provide your exact location or postcode, vehicle make and model, a description of the problem and your preferred destination if recovery is needed.
What is included in emergency roadside assistance?
Depending on availability and your circumstances, roadside assistance may include help with a flat battery, tyre problems, certain minor faults or arranging vehicle recovery when the vehicle cannot be driven safely.